The transformative power of assuming good intentions

Nadia Aimé
4 min readMay 17, 2024

In today’s fast-paced and challenging world, it’s easy to fall into the trap of assuming the worst about situations. Misunderstandings, conflicts, and hurt feelings can arise when we jump to conclusions without considering the intentions behind someone’s actions or words. However, a recent 1:1 conversation with my manager reminded me of the profound importance of assuming good intentions, even when it’s not the easiest thing to do.

But why is it not easy? Assuming good intentions isn’t always easy because it requires us to go against our natural instincts and societal conditioning. Several factors contribute to this challenge in my case:

1. Past Experiences: Negative experiences such as betrayal or dishonesty can make it difficult to trust others and assume their intentions are good. Our brains are wired to remember negative experiences more vividly than positive ones, leading us to approach new interactions with caution and skepticism.

2. The State Of The World: We live in a world where trust can be hard to come by, both in our personal and professional lives. Media and cultural narratives often highlight negative stories and conflicts, reinforcing a mindset of distrust and suspicion.

During our conversation, my manager shared their own experiences of navigating misunderstandings and conflicts, both personally and professionally. Despite these challenges, they emphasized the importance of assuming good intentions. “It’s natural to feel defensive or skeptical, especially when we encounter behavior that seems questionable or motives that are unclear,” my manager explained. “But more often than not, assuming good intentions can lead to better communication, stronger relationships, and a more positive work environment.”

As my manager spoke, I couldn’t help but reflect on my own tendencies to jump to conclusions or question peoples motives. Whether it’s a curt email or a disagreement, I realized how sometimes I default to assuming the worst instead of giving the benefit of the doubt.

But what does it mean to assume good intentions? It’s not about being naive or ignoring disrespect. Instead, it’s about approaching interactions with an open mind and a willingness to see the best in others until they prove otherwise. It’s about recognizing that everyone has their own motivations, fears, and insecurities, and that sometimes our actions may be misunderstood or misinterpreted.

“Assuming good intentions doesn’t mean you have to agree with someone or condone their behavior,” my manager clarified. “It simply means approaching the situation with empathy and curiosity rather than judgment and cynicism.”

As our conversation continued, my manager shared practical strategies for incorporating this mindset into my daily interactions. They encouraged me to ask questions, seek clarification, and give others the benefit of the doubt before jumping to conclusions. They also reminded me of the importance of communication and transparency in building trust and fostering understanding weather it be in our personal or professional lives.

1. Ask Questions: When something feels off, instead of making assumptions, ask clarifying questions. This can help uncover the true intent behind someone’s actions or words.

2. Seek Clarification: If a colleague’s email seems abrupt, instead of assuming they’re upset, ask for clarification. It might just be that they were in a hurry and didn’t have time for pleasantries.

3. Give the Benefit of the Doubt: Remember that everyone has bad days. Just because someone seems off doesn’t mean they’re being malicious. Give them the benefit of the doubt until you have more information.

4. Emphasize Communication: Open and honest communication is key to preventing misunderstandings. Make it a point to clearly express your thoughts and encourage others to do the same.

5. Practice Empathy: Try to see situations from the other person’s perspective. Understanding their background, pressures, and challenges can help foster empathy.

By the end of our meeting, I felt inspired to embrace the principle of assuming good intentions in both my personal and professional life. I realized that while it may not always be the easiest thing to do, it could be undoubtedly one of the most valuable asset i can harness for future me.

In a world where distrust and division seem to be on the rise, the simple act of assuming good intentions can be a powerful antidote. It’s a reminder that beneath our differences and disagreements, we are all human, capable of kindness, empathy, and understanding. By making a conscious effort to assume good intentions, we can contribute to a more positive and harmonious environment, whether at work, home, or in our communities. This mindset not only improves our relationships but also enhances our own well-being by reducing stress and fostering a more optimistic outlook on life.

So next time you find yourself quick to judge or assume the worst, pause and consider the possibility of good intentions before taking any form of actions.

You might be surprised at the impact it can have on your interactions and overall perspective.

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Nadia Aimé

Mom| Aspiring Cybersecurity Professional | Tedx Speaker| Social Entrepreneur